Customer ManagementA single view of the customer from CRM, POS, Customer Service, and loyalty systems.
Product CatalogWeave together product data from multiple systems (ECOM, DOM, POS) into a single view for the associate.
Activity ManagmentPrescribe activities for associates by orchestrating data from CRM, WFM, and other systems. Automate task assignment and activities based on triggers and workflow set up in Concierge.
CheckoutCombine data from online and in-store systems into a universal cart.
Fully ExtensibleUse Concierge Cloud to command and control the Concierge Associate experience with customizable business logic, fields, workflows and integrations that drive your business.