Do words like disruption, customer obsession, agility, transformation and success get you excited? Yeah, us too! We have been making tremendous waves within the retail industry with our Concierge solution and are looking for additional team members to help drive the company & product vision.

In the Business Analyst role, you will work directly with Product Management, Design & Engineering to elicit and craft requirements for upcoming features and initiatives that drive value for our customers.


  • Work closely with Product Managers to understand product strategy in order to create and document business and functional requirements
  • Elicit product feature requirements using customer/user interviews, document analysis, business process descriptions, use cases, scenarios, business analysis and workflow analysis
  • Create industry standard business requirement documentation that will feed into the product development lifecycle
  • Interpret customer business needs and translate them into software development requirements
  • Document and maintain the Product Library including Product definition / usability guides, process flows and detailed requirements
  • Travel will be required, no more than 10% annually


    • Bachelor’s degree in Business Administration, Information Sciences or equivalent degree and experience required
    • 3+ years’ experience in developing industry standard Business Requirements and Technical Specifications
    • Must have strong communication skills, both verbal and written, a strong attention to detail and exceptional organizational skills
    • Ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines
    • Ability to take strategic guidance on product direction and convert it into actionable designs and product development

What We Offer

  • 100% Company Paid Benefits (Medical, Dental, Vision)
  • Matching 401K (up to 6%, matching 100%, fully-vested)
  • Flexible work hours
  • Fully stocked kitchen