The leader in mobile-first store associates.

We are transforming the retail experience with a mobile-first platform that empowers store associates to engage with customers and sell more effectively.

 

ConciergeAppIconsmall.png

Meet Concierge

Concierge is a mobile retail platform that provides data­-driven engagement, enhanced customer service, and point-­of-sale capabilities. This mobile solution empowers retail store associates by providing valuable information at their fingertips, improving productivity, efficiency and quality of service to deliver a personalized shopping experience.

 

 

apple logo.svgandroid logo.svgwindows.svg

 

SCHEDULE A DEMO

 

Conciegre_Lockup.png

The power behind the platform

The Concierge platform can rapidly integrate with any retail enterprise system to unleash powerful data for store associates. Built for large scale retail deployments, the Concierge platform influenced, processed and analyzed more than $1 Billion in sales last year.

ECOM | ERP | CRM | DOM | POS

Clienteling.svg

Clienteling

Empower associates to anticipate customer needs, schedule appointments, and drive store traffic with a global view of customer information.

Learn More

AssistedSelling.svg

Assisted Selling

Extend sales opportunities beyond store walls with an endless aisle of products and personalized recommendations.

Learn More

Engagement.svg

Engagement

Enable and track 1:1 customer engagement activities via mobile-first communication tools.

Learn More

Productivity.svg

Productivity

Surface corporate news, sales performance, training, tasks, and appointments in a single view for associates.

Learn More

integrations.svg

Rapid Integrations

Accelerate your digital transformation with 70+ data connectors that can integrate any retail system, quickly. Surface data from ECOM, ERP, CRM, WFM, POS systems and more.

success.svg

Analytics

View the results. Concierge offers a configurable dashboard view of user behavior, sales metrics, application and API performance.

scalability.svg

Scalability

The Concierge platform is built for largescale deployments with proven reliability and performance. The Concierge technology stack powers missioncritical, highly transactional applications for major retailers and distributors across the globe.

security.svg

Security

The platform provides the necessary components in place to protect users, data and mobile devices.

Our Clients, Their Stories

As leaders in their respective industries, learn the stories behind their success.

p-walsh.png

“Concierge is the tool enabling us to get our strategic customer engagement initiatives across the finish line.”

Patrick Walsh, SVP Sales & Operations
Talbots

cy-fenton.png

“Concierge enabled us to accelerate our vision for customer service. In just weeks, we were able to surface data from all kinds of back-office applications and launch a single application for BAM associates.”

Cy Fenton, CIO
Books-A-Million

Recognized by Industry Leaders

 forrester_logo.pnggartner-cool-vendor.pngsullivan.pngtouchpoints.png

Concierge brings home two Retail TouchPoints Super Star awards.

talbots-white.png

Talbots  - Gold
Store Operations

View Award

 

bam-white.png

Books-A-Million - Silver
Customer Engagement

View Award

 

See how we are transforming the in-store shopping experience.